Browsing by Subject Customer satisfaction
Showing results 1 to 5 of 5
| Issue Date | Title | Author(s) |
|---|---|---|
| 2014 | Attributes of shopping mall image, customer satisfaction and mall patronage for selected shopping malls in Southern Gauteng, South Africa | Dubihlela, Dorah ; Dubihlela, Job |
| 2020 | Examining the relationship between service quality and customer satisfaction in the public service. The case of Botswana | Mosimanegape, Phetogo ; Jaiyeoba, Olumide Olasimbo ; Iwu, Chux Gervase ; Chekula-Mahama, Cheneso |
| 2015 | The impact of personalized engagement with customers and efficient stock management software systems on customer service at a clothing retailer in Cape Town, South Africa. | Mugobo, Virimai Victor ; Baschiera, Marina Giacoma |
| 2014 | Product and service quality: consumer satisfaction benefit | Onojaefe, Darlington Peter ; Dongmo, C |
| 2013 | Using customer satisfaction to understand implementation benefits of the ISO 9001 quality management system | Dongmo, C ; Onojaefe, Darlington P. |