Please use this identifier to cite or link to this item: http://hdl.handle.net/11189/10487
Title: Performance management at Air Force Base Ysterplaat
Authors: Swartz, Bronwyn 
Ah Shene, Clint Lester 
Keywords: Performance Management;Balanced Score Card
Issue Date: 2024
Publisher: IEOM Society International
Source: Swartz, B. & Ah Shene, C.L. 2024. Performance management at Air Force Base Ysterplaat. (In: 5th African International Conference on Industrial Engineering and Operations Management, Johannesburg, 23-25, April 2024. p. 210-220) [https://doi.org/10.46254/AF05.20240063]
Conference: 5th African International Conference on Industrial Engineering and Operations Management 
Abstract: This paper presents the findings of an explorative study on the strategic performance management at AFB Ysterplaat. The overarching objective of this research endeavour was to elucidate the essential elements requisite for the Air Force Base Ysterplaat to implement an efficacious performance management framework. A triangulated mixed method approach was used to analyse data from four operational units at AFB Ysterplaat. Questionnaires and semi structured interviews were used to gather data from participants. The data collected from the interviews was used to corroborate the findings of the questionnaires. The triangulated mixed methods approach used, which included a pilot study, enabled the researcher to produce a comprehensive, credible and cross-validated conclusion. Findings of this study showed that although the management processes, vision, mission of AFB Ysterplaat were clear to the strategic, operational and tactical levels of management, there was limited knowledge of strategic performance management systems and tools. This research contributes to filling the knowledge gaps in literature at Air Force Bases regarding strategic performance management. The study concludes with implications and limitations of the study and recommendations for future research.
URI: http://hdl.handle.net/11189/10487
ISBN: 979-8-3507-0549-2
ISSN: 2169-8767 (Online)
DOI: https://doi.org/10.46254/AF05.20240063
Appears in Collections:Eng - Conference Papers

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