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http://hdl.handle.net/11189/10487| Title: | Performance management at Air Force Base Ysterplaat | Authors: | Swartz, Bronwyn Ah Shene, Clint Lester |
Keywords: | Performance Management;Balanced Score Card | Issue Date: | 2024 | Publisher: | IEOM Society International | Source: | Swartz, B. & Ah Shene, C.L. 2024. Performance management at Air Force Base Ysterplaat. (In: 5th African International Conference on Industrial Engineering and Operations Management, Johannesburg, 23-25, April 2024. p. 210-220) [https://doi.org/10.46254/AF05.20240063] | Conference: | 5th African International Conference on Industrial Engineering and Operations Management | Abstract: | This paper presents the findings of an explorative study on the strategic performance management at AFB Ysterplaat. The overarching objective of this research endeavour was to elucidate the essential elements requisite for the Air Force Base Ysterplaat to implement an efficacious performance management framework. A triangulated mixed method approach was used to analyse data from four operational units at AFB Ysterplaat. Questionnaires and semi structured interviews were used to gather data from participants. The data collected from the interviews was used to corroborate the findings of the questionnaires. The triangulated mixed methods approach used, which included a pilot study, enabled the researcher to produce a comprehensive, credible and cross-validated conclusion. Findings of this study showed that although the management processes, vision, mission of AFB Ysterplaat were clear to the strategic, operational and tactical levels of management, there was limited knowledge of strategic performance management systems and tools. This research contributes to filling the knowledge gaps in literature at Air Force Bases regarding strategic performance management. The study concludes with implications and limitations of the study and recommendations for future research. | URI: | http://hdl.handle.net/11189/10487 | ISBN: | 979-8-3507-0549-2 | ISSN: | 2169-8767 (Online) | DOI: | https://doi.org/10.46254/AF05.20240063 |
| Appears in Collections: | Eng - Conference Papers |
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| Performance_management_at_Air_Force_Base_Ysterplaat.pdf | 1.16 MB | Adobe PDF | View/Open |
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