Browsing by Subject call center
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| Issue Date | Title | Author(s) |
|---|---|---|
| 2021 | Structural equation modelling evaluation of antecedents and interconnections of call centre agents’ intention to quit. Journal of Risk and Financial Management | Iwu, Chux Gervase ; Opute, Abdullah Promise ; Aliyu, Olayemi Abdullateef ; Eresia-Eke, Chukuakadibia ; Musikavanhu, Tichaona Buzy ; Jaiyeola, Afeez Olalekan |