A first step to designing a collaborative information system: a case study of the South African construction

Abstract

Analysis, design, implementation and support are the traditional ADDIE model used for developing information systems. The paper will discuss the design of a collaborative information system, with the focus on the components of an information system. The South African construction industry, from the general contractor's perspective, is used as a case study for the different methodologies. The construction industry differs from other manufacturing industries. Subcontracting is the norm, no construction design changes are allowed without the consent of the principal agent. The client communicates with the principal agent, but the client is ultimately responsible for all payments to the general contractor. Construction companies also differ in the type of construction performed, and the number of full-time employees has no relationship to the size of the construction work undertaken. Collaboration between the stakeholders is crucial, and this research will look at some principles that must be considered when designing collaborative systems for the industry. The stakeholders involved and communication methods are the cornerstone for collaboration on the construction project. Other factors such as access to information technology and the attitude and beliefs of the stakeholders influence information systems usage on construction sites.