Please use this identifier to cite or link to this item:
DC FieldValueLanguage
dc.contributor.authorSafari, Ernesten_US
dc.contributor.authorSpencer, John Peteren_US
dc.identifier.citationSafari, E. & Spencer, J. P. 2016. A contribution of information communications technology to the tourism value chain for pro-poor benefits in Rwanda. (In: International Conference on Economics and Business Researcht: Istanbul, Turkey). []en_US
dc.descriptionConference Paperen_US
dc.description.abstractThe ICT sector is perceived worldwide as a transformative and enabling tool to other economic activities to better citizens’ lives. In Rwanda, ICT integration in economic sector-activities, such as tourism with an adoption of the value chain approach, is sought to be an answer to a number of socio-economic challenges including unemployment, customer care services, and poor information knowledge. In Rwanda, ICT is sought as a business in itself and enabling tool to better, inter-economic and cross cutting activities to a growing economy. Despite mixed results from recent studies, such as Foster and Graham (2014), ICT for tourism would be an enabling tool for national and regional development, if priority focuses on ICT and tourism quality infrastructures are adhered to. It is important to indicate that there is a shortage of research literature on the evolving nature of ICT on the tourism sector in Rwanda, where it is believed to yield many off-farm jobs besides, solely agrarian activities. This study was conducted on big scale in order to facilitate the generalization of the results. 720 tourism stakeholder surveys, 10 interviews with officials, and ten focus group discussions were used to garner both quantitative and qualitative data. The mixed approach was used to minimize possible research bias and maximize the accuracy of the findings. This article presents the findings of the five provinces of Rwanda as an empirical survey, but it is reasonable to assume that the research results could be transferable to similar eastern African countries within a similar context to Rwanda. The results show that tourism stakeholders use, in one way or another, ICT throughout the entire country, and their perceptions that the integration of ICT could have positive yields in Rwandans’ daily.en_US
dc.publisherThe International Society for Engineers and Researchers (ISER)en_US
dc.subjectpro-poor benefit tourismen_US
dc.titleA contribution of information communications technology to the tourism value chain for pro-poor benefits in Rwandaen_US
dc.relation.conferenceInternational Conference on Economics and Business Research: Istanbul, Turkeyen_US
Appears in Collections:BUS - Conference Papers
Files in This Item:
File Description SizeFormat 
A contribution of information communications technology to the tourism value chain.pdfConference Paper178.07 kBAdobe PDFView/Open
Show simple item record

Google ScholarTM


Items in Digital Knowledge are protected by copyright, with all rights reserved, unless otherwise indicated.