Understanding knowledge sharing in an organization: a perspective of actor-network theory

Abstract

This paper set out to propose the actor-network theory (ANT) as a lens through which to understand and interpret the sociotechnical knowledge sharing challenges in organisations. The methodology for this study was developed within the context of ANT by adopting its ideals and principles. The findings demonstrate that using the concept of the Moments of Translation as a lens to study this phenomenon is indeed a novel way of investigating the reason why there is still difficulty with sharing and managing knowledge. This perspective is proposed to transform the way that knowledge sharing factors are perceived. By utilising a normative approach, this research looked at how knowledge sharing as an ideal can be achieved when taking into account the existing constraints within an organisation. A general framework is proposed to guide the formation of a network of aligned interest for knowledge sharing.