Introducing mobile device for health services : the semantics of language translation

Abstract

On one hand, healthcare has taken the centre stage of attention in recent years, due to many more activities of both natural and manmade. On another hand, the use of mobile technologies is increasingly growing across the world, particularly in developing countries. Mobile devices, including phones and computers are becoming significant ICT tools for many activities and process of healthcare service delivery in both urban and rural areas, by organisations and individuals, literates and educated. Also, both businesses (organisations) and individuals are involved in the delivering and accessibility (recipient) of healthcare services at different levels and locations. The nature of the diverse tribes and languages within some developing countries make it difficult to deliver or receive the services which are provided by some Healthcare organisations. This is so because particular language, such as English, as in the case of South Africa, is often used for communication. Even though majority of the citizens make use of Mobile devices (such as cellular phones), the media of communication exchange is English language. Due to the sensitivity, confidentiality, and private nature of healthcare information and services, a one-on-one and the use of language which the patient is comfortable with is critical. Otherwise, the services and objectives of the healthcare organisations continue to be challenged. As such, there is need to address the semantics of language through the use of electronic devices for healthcare services.