The relationship between organisational culture and effectiveness in the western cape banking industry

Abstract

This paper investigates the relationship between organisational culture and effectiveness in the Western Cape banking industry, beginning with an existing model and presenting a linked study. The study uses survey data from six organisations designed to test the applicability of the model in the context of the Western Cape banking industry. The results support Denison’s findings, namely that organisational culture has a positive impact on effectiveness. The discussion includes several recommendations for future research.