Publications
(Articles)

Results 1-2 of 2 (Search time: 0.001 seconds).

Issue DateTitleAuthor(s)
12016Developing a CRM conceptual framework for the Mauritian Hotel IndustryOogarah-Hanuman, Vanisha ; Naicker, Visvanathan 
22021Validating a proposed CRM implementation framework for the Mauritian hotel IndustryOogarah-Hanuman, Vanisha ; Naicker, Visvanathan