Browsing by Subject Customer loyalty
Showing results 1 to 2 of 2
| Issue Date | Title | Author(s) |
|---|---|---|
| 2014 | Impact of e-CRM implementation on customer loyalty customer retention and customer profitability for hoteliers along the Vaal Meander of South Africa | Dubihlela, Job ; Molise-Khosa, P |
| 2017 | The influence of hotel product innovation on customer loyalty in Cape Town | Nhepera, N ; Onojaefe, Darlington Peter |