Browsing by Subject Customer Relationship Management

Showing results 1 to 2 of 2
Issue DateTitleAuthor(s)
2014Product and service quality: consumer satisfaction benefitOnojaefe, Darlington Peter ; Dongmo, C 
2021Validating a proposed CRM implementation framework for the Mauritian hotel IndustryOogarah-Hanuman, Vanisha ; Naicker, Visvanathan