Browsing by Author Miller, Noleen

Showing results 1 to 2 of 2
Issue DateTitleAuthor(s)
2016Differences in call centre agents’ perception of their job characteristics, physical work environment and wellbeingMiller, Noleen ; Hendrickse, Rozenda Frandeline 
2015An empirical study of factors that contribute to the emotional and physical well-being of call centre agentsMiller, Noleen ; Hendrickse, Rozenda