Browsing by Author Dongmo, C

Showing results 1 to 2 of 2
Issue DateTitleAuthor(s)
2014Product and service quality: consumer satisfaction benefitOnojaefe, Darlington Peter ; Dongmo, C 
2013Using customer satisfaction to understand implementation benefits of the ISO 9001 quality management systemDongmo, C ; Onojaefe, Darlington P.