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Title: Success Factors of Immigrant-Owned Informal Grocery Shops in South African Townships: Native Shop-Owners’ Account
Authors: Mukwarami, Josephat 
Tengeh, Robertson Khan 
Iwu, Chux Gervase 
Keywords: Informal Grocery Outlets;SMMEs;Immigrant Entrepreneurs;Spaza Shops;South Africa
Issue Date: Mar-2018
Publisher: Korea Distribution Science Association
Source: Josephat Mukwarami , Robertson Khan Tengeh and Chux Gervase Iwu . 2018, “Success Factors of Immigrant-Owned Informal Grocery Shops in South African Townships: Native Shop-Owners’ Account”, Journal of Distribution Science, vol. 16, no. 3, pp. 49-57. Available from: doi:10.15722/jds.16.3.201803.49
Journal: Journal of Distribution Science 
Abstract: Purpose - This paper explores the perceptions held by native grocery shop-owners of their foreign counterparts to ascertain if there are lessons to be shared especially regarding operational/survival strategies. Research design, data and methodology - A questionnaire was used to collect data from 121 subjects who were purposively selected. The data was processed and analysed with the aid of Statistical Package for the Social Sciences(SPSS) software. Results - The study found that native South Africans hold the perception that immigrants have operational advantage over them. The study also found that with bulk buying, immigrants’ stores stock a larger variety of groceries while their items are sold cheaper. It is also arguable from the standpoint of the findings that immigrant grocery store owners avoid expensive lifestyles which often is common among natives who own informal grocery shops. Conclusions - It is the position of this paper that adopting the strategies utilized by immigrant entrepreneurs, informal grocery shops owned by native South Africans are likely to see an improvement in their township-based grocery stores. A major merit of this study beyond its novelty is its potential to advance learnership and collaboration between immigrant entrepreneurs and their native counterparts.
Description: Article
ISSN: 1738-3110
Appears in Collections:BUS - Journal Articles (not DHET subsidised)

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