Please use this identifier to cite or link to this item: http://hdl.handle.net/11189/5512
Title: Intercultural communication in the south african public sector: A theoretical overview
Authors: Hendrickse, Rozenda Frandeline 
Davids, S 
Issue Date: 2014
Source: Hendrickse,R and Davids,S (2014). Intercultural communication in the south african public sector: A theoretical overview, International Journal of Organizational Diversity Volume 13, Issue 2, May 2014, Pages 19-28
Abstract: South Africa is a multicultural society and its Constitution gives credence to eleven official languages. Its apartheid ideology of segregation is still tangible in all spheres of society, particularly in communication languages. Whilst policies governing intercultural communication in the public sector exist, its application proves inadequate. As South Africa employs continuous reconciliation endeavors, this theoretical exposition of intercultural communication is significant, as it elevates the status of communication as an imperative service delivery tool. This concept also appears secondary to all other organizational development techniques. Its importance is seldom recognized when managing diversity
URI: http://hdl.handle.net/11189/5512
Appears in Collections:Prof. Rozenda Frandeline Hendrickse

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