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Title: Theoretical interpretation of e-Government implementation challenges in South Africa: a case study of a selected provincial government
Authors: Twum-Darko, Michael 
Noruwana, Nimrod 
Sewchurran, Kosheek 
Keywords: Government;e-Government;Transformation;Actors;Services
Issue Date: 2015
Publisher: Virtus interpress
Source: Twum-Darko, M.; Noruwana, N. and Sewchurran, K. 2015.Theoretical interpretation of e-Government implementation challenges in South Africa: a case study of a selected provincial government. Journal of governance and regulation. Vol. 4, No. 1, pp.175 – 185
Abstract: This paper discusses factors influencing e-Government initiatives by African Governments to improve services to their citizens, businesses and their constituent. It further discusses, as a socially constructed phenomenon, the degree of readiness of governments to implement e-Government initiatives to improve services. The discussion uses Actor Network Theory (ANT) and in particular the concepts of moments of translation and irreversibility as a lens through which to understand and interpret the social phenomenon. Although a number of e-Government researchers have argued that strong leadership and clear vision is required to implement e-Government initiatives, the view is that Governments have continuously failed to achieve the intended results. E-Government potentials and benefits which are well documented in Information Systems and e-Government research literature have not been realised by governments due to limited capabilities in the administration of the public service. The study applied a deductive approach where semi-structured interviews were used for data collection in a selected Provincial Government in South Africa. The outcome is a general framework to determine the readiness of South Africa government and generally, African governments for eGovernment initiatives to achieve the intended results.
Appears in Collections:BUS - Journal Articles (not DHET subsidised)

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