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Title: Improving quality in higher education: a reflection on external and internal programme reviews
Authors: Sosibo, Zilungile 
Keywords: Quality assurance;Quality;Impact;Internal;External;Programme review;Higher education
Issue Date: 2014
Publisher: CSSALL Publishers
Source: Sosibo, Z. (2010). Improving quality in higher education: a reflection on external and internal programme reviews. Alternation Special Edition 12: 240 – 259
Abstract: ‘Improvement’ and ‘maintenance’ of quality in higher education are buzzwords in the discourse on higher education in both emerging and mature economies. Globally, schools and universities make efforts to produce students of high calibre who will excel as citizens and active participants in the global marketplace. At the institutional and national level, these attempts include internal and external quality assurance of education programmes and institutions. In South Africa, the Higher Education Qualifications Committee of the Council on Higher Education assures the quality of higher education programmes through a system of external programme reviews. This process often leads to institutions and education programmes acquiring or losing their accreditation status. Programme reviews are also undertaken internally in institutions. Although internal and external review systems have been in place in South Africa for a number of years, not many institutions have reflected on how they impact on the quality of education. In this study, eight academics reflected on these reviews, with the goal of determining which review had more impact than the other in maintaining quality in education. Because there were a greater number of limitations identified in external reviews than there were in internal reviews, it could be inferred that academics supported the latter. Hence, in this study, it is recommended that internal reviews should be strengthened and conducted regularly in order to raise quality in higher education
ISSN: 1023-1757
Appears in Collections:Edu - Journal Articles (DHET subsidised)

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